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Packaging Fee

Shipping is free, no matter how many items, how heavy or how far they must go within the continental USA. Often our shipping cost exceeds $30-$40 on a single order. The Packaging Fee is PER ORDER not per item so you could order 50 items, pay no shipping, only the one-time per order charge of $5.95. This fee is standard on many sites and is a set amount to help defray packaging and stocking costs. There is no fee when purchasing only a gift certificate. This fee is non-refundable once package has shipped.

The Perfect Fit Plan (optional)

Ordering a pair of perfect fitting shoes on the internet can be challenging. It is a great way to save money, but a drawback can be the cost of shipping should you need to exchange them for a different size.


The shipping cost of an exchange can be about $20.00 or more. By ordering our Perfect Fit Plan along with your new shoes, you are guaranteed to get the perfect fit without paying any additional shipping charges. We will issue you a call tag to pick up the shoes and deliver the correct size to you free of charge using FedEx Ground Service. Continental US residents only (except Alaska & Hawaii).


Exchange Policy: Shoes must be returned in New condition with no visible wear. Shoes must be returned with original packaging protected by an outer box. Claims must be made within 10 days of delivery. This offer is only applicable for one (1) exchange. Issuing a call tag does not mean the package will be picked up from your location. You will need to drop the package off at your local FedEx shipping location.